Server

Provide friendly and responsive service to create an outstanding dining experience for all our customers. Each server’s primary objective is to show our customers a great time that they will want to return to the restaurant.

• Monitor and observe customers’ dining experience to ensure that they are satisfied with the food and service; and respond promptly and courteously to correct any problems.

• Walk customers to their tables.

• Present menus to customers and answer questions about menu items, beverages, and other restaurant functions and services

• Inform customers of menu changes and daily specials and make recommendations on bestsellers and complementary items.

• Take food or beverages orders from customers and write in on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

• Serve food or beverages to customers.

• Entertain and resolve customer complaints or problems with a positive attitude.

• Maintains table setting by removing courses as completed, replenishing utensils, refilling water, and being alert to customer spills or other special needs.

• Clean tables or counters after customers have finished dining and prepare it for the next customer, including setting up silverware and glassware.

• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

• Assist host or hostess and cashiers by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking customers.

• Assist restaurant custodian by perform cleaning duties, such as sweeping and mopping floors, tidying up server station, or taking out trash.

• Refilling table napkins and topping up condiments and put it in every table.

• Thank customers for their visit and invite them to return.

• Adhere to all relevant health department rules/regulations and all customer service guidelines.

• Follow all sanitation and safety standards set forth by the company.

• Attend all scheduled employee meetings and offers suggestions for improvement.

• Coordinate and assist fellow employees to meet customers’ needs and support the restaurant operations.

• Fill-in for fellow employees where needed to ensure customer service standards and efficient operations.

• Maintain a positive attendance record by reporting to work for assigned shifts at the scheduled time. 

• Meet all uniform, appearance, and grooming standards as specified by the company.

• With good verbal communication skills and exceptional interpersonal skills

• Resourceful, detail-oriented, quick action, and willing to learn

• Fresh graduate or with at least one-year of full-time related work experience obtained in a similar setting. Candidates with at least a High School diploma with similar work experience are welcome to apply.

• Must have a valid health card or equivalent.